Frequently Asked Questions

Answers for Evergreen PeaHQ, Creative Sprint, and the PSRMST Business Edition. Clear, simple, and always up to date.

General Questions

What is PeaHQ?

PeaHQ is your hybrid system for running an Evergreen business and offering Creative Sprint ad services, all from one dashboard.

Does PeaHQ require any advanced tech skills?

No. Everything is plug-and-play. Pages are provided, wiring is simple, and you can hand off setup to a VA at any time.

Is support included?

Yes. Each plan includes a different level of support. Accelerator and Pro receive priority routing.

What happens after I purchase?

You are redirected into the dashboard, gain instant access to your plan materials, and can begin using the system immediately.

Evergreen PeaHQ

Do I need all the pages built before I start marketing?

No. You only need the Demo, Pricing, Intake, Dashboard, and Vault wired before initial outreach.

Can I hand this off to a VA?

Yes. PeaHQ includes a VA SOP bundle and Daily Task Sheet to support delegation.

Does Evergreen PeaHQ include automation?

Yes — simple follow-up flows, reminders, and onboarding automation are included.

Can I customize my PeaHQ setup?

Yes. All pages are editable, and you can add new sections or offers as your business grows.

Creative Sprint

What do clients get with Creative Sprint?

High-performing ad creatives (image + text) delivered fast using your improved workflow + intake system.

How soon are ads delivered?

Sprint Packs: within 3 days. Monthly Retainers: 48-hour turnaround.

Do monthly plans roll over?

No. Creative Sprint is a recurring creative service — unused ads do not roll over.

Can Creative Sprint be delegated to a VA?

Yes. Your VA can run the entire workflow — intake, generation, organization, and delivery — using your SOPs.

PSRMST Business Edition

What is the PSRMST Business Edition?

A 3-phase growth system for clarity, conversion, and evergreen habits — included inside PeaHQ.

Do I need to complete all phases before launching?

No. Phase 1 is enough to begin marketing. Phases 2 and 3 refine and scale your system.

Do Phase pages live inside the Vault?

Yes — Phase 1, 2, and 3 are contained in the Vault for easy navigation.

Account & Billing

Can I switch or cancel plans?

Yes. PeaHQ plans can be upgraded, downgraded, or canceled anytime.

How do I update my payment method?

Go to: Dashboard → Account → Billing → Update Payment.

Is there a refund policy?

If stated in the specific offer terms — yes. Refund rules depend on the product or package.